This article describes the steps on how to enable Two-Factor Authentication (2FA) of a Ubiquiti Account using Token2 programmable hardware tokens. It is also important to create backup codes and keep them safe in case you need to reset your 2FA. This article will demonstrate the process using NFC Burner app for iPhone - the procedures for Windows and Android apps are almost identical.
Requirements:
Access to your Ubiquiti account
A Token2 programmable token (the guide below shows C301i as an example)
An iPhone (8 or newer), with Token2 NFC Burner app installed - this is needed for the enrollment only, subsequent logins will only require the hardware token
Enabling 2FA
Go to https://account.ui.com and sign in
Select Security from the left-hand menu. In this section you can change your account password and session timeout period as well as enable two-factor authentication.
Enable two-factor authentication by clicking on the toggle. This will bring up a small pop-up window with a QR code and a Secret Code under it. (Different from many others, the guide on Ubiquiti website recommends to "Save this Secret Code somewhere safe")
Launch the NFC burner app on your iPhone, click on 'scan QR' button and scan the QR code shown on the Ubiquiti page as described in the previous step. The seed field will be populated with the secret code value in hex format.
Once the seed field has been filled, touch the "Burn seed" button, then turn the hardware token on and touch the top of the device. the process completion (or any errors) will be shown in the 'Results' area. Turn the token off and on again.
Enter the 6-digit authentication code generated on the into the pop-up window on the Ubiquiti page.
Click Submit to complete the enrollment process.
On your next login, after entering your username and password, the system will ask for the 6-digit OTP generated by your hardware token to complete the process
For large orders, Token2 offers volume discounts.If you are interested in larger volume orders, please contact us and we will get back with a quote immediately
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